SingEx ITAP 2020 Command Centre. Photo courtesy of SingEx.

SingEx, the company that operates Singapore EXPO & MAX Atria, the largest MICE venue in Singapore, selected Ideal Systems to provide a NewTek NDI solution for its first hybrid event since the outbreak of Covid-19.

Aloysius Arlando, CEO, SingEx Holdings Pte Ltd. Photo courtesy of SingEx.

The third edition of Industrial Transformation ASIA-PACIFIC – A HANNOVER MESSE event (ITAP 2020) took place recently in Singapore EXPO & MAX Atria with full Covid-19 precautions, safe distancing, safe entry and Singapore’s TraceTogether mobile app. Due to Covid-19 travel restrictions and health concerns the event was changed to a hybrid physical and online event with local and virtual attendees and panelists. There were over 5,000 registered attendees, while 100 invited guests were physically present for the opening ceremony. For greater interactivity and audience engagement, Ideal Systems was selected to provide critical NDI and AV infrastructure for ITAP 2020 which was Singapore EXPO & MAX Atria’s first MICE (Meetings, incentives, conferences and exhibitions) event since Covid-19.

The solution Ideal Systems provided was based on NewTek NDI at the heart of the event
control and command center. The system used the advanced functionality of the new NewTek
TriCaster 2 Elite which provided a key feature called “Live Call Connect”. Using Live Call Connect
enabled seamless integration of multiple remote panelists who joined by video-call using Zoom,
Skype TX and Microsoft Teams. This was done by converting their video calls into unique NDI IP
inputs which could be switched, mixed and controlled independently by the TriCaster 2 Elite. This
enabled the virtual panelists to be presented together in their sessions with the local moderator and
local panelists on the stage screen in the main event theatre. Virtual participants appeared on the
10m long X 3m high LED wall on the stage (also provided by Ideal Systems) and simultaneously
online as a single unified interactive panel of experts. The TriCaster 2 Elite was controlled by
NewTek’s 2-Stripe Control Panel, which was paired with the Video Mix Engine in the TriCaster to
manage all the discreet NDI IP streams of the panelists along with camera control of the Panasonic
NDI PTZ cameras in the main auditorium and all of the scaling and mixing and graphics for the
stage and web outputs. Singapore Deputy Prime Minister Heng Swee Keat was the Guest-of-
Honour for the event’s opening ceremony.

Ang Chee Chiang, General Manager, Centre Management, SingEx Venues, said “SingEx was
delighted to have partnered with Ideal Systems to build our digital production and broadcasting
capabilities to support our first hybrid event. Ideal Systems worked closely with our technical team
to design and build a fully functional system in a tight time frame. They also trained and upskilled
our production team and operators on the new system, shared valuable insights and advice, leading
to the flawless execution of a very successful hybrid event.”

Fintan Mc Kiernan, CEO of Ideal Systems Singapore stated, “This was a great experience for us to
use the latest NewTek NDI IP video technologies to drive a live international event of this scale
and we are honoured to work with companies like SingEx who have great technical foresight to
leverage these new IP video technologies to overcome the challenges presented by Covid-19.”