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1118 AutoSpa Elevates Customer Experience with JBL Professional Sound System

Largest indoor car wash in the Philippines installs premium JBL solutions to enhance background music and public address systems in a full-service auto detailing shop

06/03/2025
in COMMERCIAL AV, CASE STUDIES
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1118 AutoSpa Elevates Customer Experience with JBL Professional Sound System
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1118 AutoSpa, a premier auto detailing and car wash facility, has chosen its sound system with cutting-edge JBL Professional solutions, setting a new standard for customer experience and staff communication. The project was completed by Lyric Piano and Organ Corporation, which served as the installation’s distributor and integrator.

Founded with a commitment to delivering top-tier car care, 1118 AutoSpa specializes in meticulous detailing and advanced paint protection techniques. To complement their dedication to quality, they sought an audio solution that would provide an immersive sound environment for customers while ensuring seamless communication for staff.

“Installing sound systems in a car wash environment posed unique challenges,” explained Merlino Niera and Andrian Lias, Systems Engineers and Project Leads of 1118 AutoSpa. “High humidity and water exposure required durable solutions. We chose JBL Control 25-1 speakers for their IP-rated weather-resistant design and strategically placed them to minimize direct water exposure and extreme temperatures while maximizing sound coverage.”

Each section of 1118 AutoSpa has been optimized with JBL’s industry-leading audio technology. In the car wash area, the choice of JBL Control 25-1 speakers proved to be a practical solution for managing the challenges posed by high humidity and constant exposure to water. Known for their IP-rated weather resistance and durability, these speakers deliver clear, high-quality audio while withstanding the demanding environment. Complemented by MTC-25WMG mounting hardware, they ensure consistent sound quality throughout the area, enhancing the overall experience.

Meanwhile, in the Paint Protection Film (PPF) and detailing section, the JBL Control 25-1 speakers also play a crucial role. Their reliable performance and high-quality sound not only facilitate effective communication among staff but also contribute to a positive customer experience. The speakers’ compact design allows them to integrate seamlessly into the workspace, maintaining a clean and professional appearance.

In the lounge area, JBL Control 18 C/T ceiling speakers were chosen to create a relaxing and inviting atmosphere for customers. These speakers provide rich, immersive sound that elevates the waiting experience. Their ability to blend effortlessly with the lounge’s interior design ensures that the audio enhancement feels natural and unobtrusive, making waiting times more enjoyable for customers.

“The integration of JBL products into our facility enhances the experience we aim to create for our clients,” said Mico Del Rosario, General Manager of 1118 AutoSpa. “JBL stands for quality and durability – both essential in our car wash environment. With these systems in place, both our team and customers can enjoy the improved audio experience. We highly recommend JBL products to anyone looking for high-quality sound system.”

“At HARMAN Professional Solutions, we are committed to delivering innovative and reliable audio solutions that enhance experiences across diverse environments,” said Amar Subash, Director, Channel Management and Audio Solutions, HARMAN Professional Solutions, APAC. “The integration of JBL Professional speakers at 1118 AutoSpa demonstrates how our technology can transform even a unique space like a car wash and detailing shop. By providing crystal-clear sound and unmatched durability, JBL solutions have elevated the customer experience while ensuring seamless operations for the 1118 AutoSpa team.”

Tags: JBL Professional
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