Lightware Visual Engineering, a leading manufacturer of connectivity solutions for the professional integrated systems market and a pioneer in signal management, has announced the appointment of Aidan Chng as the new Systems Specialist at Lightware Southeast Asia. The team’s expansion aligns with the company’s commitment to continued pre-sales and post-sales support for high-quality service to their customers and partners.
In this new role, Chng will serve as a key advisor and technical consultant for all Lightware products across the region. As a driven and motivated AV professional, Chng brings exceptional consultative skills to give customers a technological edge in their projects. He is no stranger to working in tandem with sales teams to exceed customer expectations for functionality, cost-effectiveness and successful system rollout.
Working closely with Candice Siow, Regional Director for Southeast Asia, and the broader regional team, Chng will utilise his extensive experience as an AV professional with 10 years of helpdesk and customer service experience. He is adept at engaging customers by identifying issues and streamlining steps to resolve technical issues effectively. Chng received his Avixa Certified Technology Specialist (CTS) in 2013 and has continued to progress in his AV/IT integration skills.
“I am honoured to join the Lightware team and play a pivotal role in both expansion and sales goals in the region. I look forward to connecting with customers and partners, supporting the team through expert guidance through technical consulting and being an advisor for Lightware products, ” said Aidan Chng. “The Southeast Asia region already has a lot of exciting technological activity taking place, and I am thrilled to be a part of future elevations”.
“We are excited to welcome Aidan Chng to Lightware as our new Systems Specialist for Southeast Asia. He brings an invaluable expert understanding of AV system design and exceptional consultative skills. This appointment aligns seamlessly with Lightware’s dedication to expansion within the region and maintaining the best quality service and relationships with our customers and partners,” said Candice Siow, Regional Director for Southeast Asia.
Siow added, “Lightware Southeast Asia works closely to support our stakeholders, and reliability is a key pillar in our partnership. Therefore, we invest our resources into providing robust technical support to our stakeholders for a holistic customer experience.”
