Commotion Inc., the leading AI-native enterprise start-up backed by Tata Communications, introduced a new AI Operating System (AI OS) built in collaboration with NVIDIA. Leveraging NVIDIA Nemotron open models along with the NVIDIA Riva library for advanced speech capabilities, the platform is designed to help enterprises move AI from pilots to production and complete business tasks autonomously backed by strong governance and measurable outcomes. Together, they enable enterprises to move beyond insights to intelligent action at scale.
…………………………………………………………………………
Unlike conventional AI tools that generate insights but still depend on manual efforts, Commotion’s AI OS brings enterprise data together, coordinates decisions across systems, and enables AI workers to execute end-to-end tasks such as, handling customer service calls, resolving network issues, and improving guest experiences.
Enterprises are not short of AI tools. They are short of AI that can actually do the work. Enterprise AI agent deployments are in early stages, as many organizations today run multiple copilots and AI applications that don’t speak to each other. This means that data sits in silos and actions cannot be traced. And leaders hesitate to let AI drive decisions because there is no unified control, visibility or governance.
These are the gaps that Commotion addresses.
“The verdict from enterprises is clear: without a system that unifies context, AI remains a collection of experiments. Our challenge as an industry isn’t the lack of models or data; it’s that everything is disconnected,” said Murali Swaminathan, CEO, Commotion. “Companies have AI that can answer questions, but not AI that can act. We built an OS that gives AI the shared context and orchestration it needs to move from recommendation to execution.”
Commotion is working closely with NVIDIA to bring advanced NVIDIA Nemotron model capabilities into real enterprise environments.
These capabilities are combined with Commotion’s own context and orchestration layer, where AI Workers can understand that context, make decisions, and execute tasks across systems with speed and reliability.
Commotion’s AI OS gives enterprises a practical path to operational AI, with benefits that are immediate and measurable:
- AI that completes tasks, not just provides suggestions.
- Unified visibility across systems, data and AI actions.
- Faster customer interactions through real-time speech and reasoning.
- Stronger governance and auditability of every AI decision.
- Simpler operations as AI coordinates across tools and teams.
- Scalable deployment across regions, languages and business units.
The platform is built on Commotion’s proprietary context engineering layer, which continuously maps enterprise data and activity into a shared understanding that AI workers use to make decisions responsibly.
“This collaboration brings together cutting-edge AI, enterprise trust and real-world execution,” said A.S. Lakshminarayanan, MD & CEO, Tata Communications. “Commotion is solving a problem every enterprise faces: how to move AI from interesting demos to business-critical operations. We’re proud to be part of this mission in India and globally.”
Early engagements are already demonstrating promising results:
- A global telecom provider is resolving over 40% of operational issues autonomously, reducing resolution time by 35%.
- An international airline expects AI to handle 30% of inbound customer calls in year one.
- A global hospitality group is looking to increase direct bookings and upsell through AI-led guest engagement.
- An Indian automotive OEM is modernizing its global contact center and has 50% higher ROI with 30% lower cost/call and 60% less calls via elastic scaling in peak hours.
“Enterprises today need AI that doesn’t just analyze data, but can act responsibly at scale,” said Vishal Dhupar, Managing Director, Asia South, NVIDIA. “Commotion’s AI OS powered by our NVIDIA NemotronTM reasoning models, enables AI workers that can understand the context, make decisions, and execute tasks across industries – from telecom to aviation.”
The announcement also aligns with the Government of India’s AI vision. Commotion, Tata Communications and NVIDIA are working together to help Indian enterprises deploy AI that works across languages, locations and complex infrastructure.
Through the initiative, Commotion positions AI not merely as a tool to assist employees, but as a governed, reliable digital workforce that can help enterprises run faster, smarter and more efficiently than ever before.
Commotion’s AI OS and Voice AI solutions are now available for enterprise customers. Get in touch with us at info@gocommotion.com.
