Vega’s APEx Designation Showcases Quality Service to Customers

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Three years ago, the Hong Kong office of Vega received its first InfoComm International AV Provider of Excellence (APEx) designation. Now into the third year of being an APEx company, the audiovisual solutions provider has seen firsthand the benefits of maintaining this level of commitment to this industry.

APEx is the InfoComm seal of approval for companies that set high standards for employee training and certification and meet their clients’ needs by delivering exceptional solutions. APEx companies must demonstrate a high level of service quality and technical capability by building a team of Certified Technology Specialists™ (CTS), adhering to InfoComm standards, and proving ongoing customer satisfaction.

According to Vega, APEx is a pledge of quality service for its clients. The training involved in maintaining the designation also means that its staff is prepared to work in a standardised and familiar project delivery environment. For its diverse, global partners, the APEx certification makes it easy to collaborate with open communication that is critical to project success.

Matthew Deayton, Global Business Development Director (pictured), says: “Being one of a few APAC-focused system integration companies to hold APEx sets Vega apart from the pack. This has a direct positive impact on our bottom line.

“The AV/IT industry is constantly evolving and keeping staff up to date with this change is paramount,” continues Deayton. “We utilise InfoComm events, professional development programmes, and regular industry commentary to keep abreast of the latest trends and technological advancements. All of this is important for keeping the Vega teams and clients at the leading edge of AV innovation.”

More than 50 integration companies and AV design firms worldwide have been awarded the APEx designation.

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